On Saturday morning, the Health Ministry directed hospitals in the southern region to activate their emergency protocols, according to the Health Ministry. Hospitals have been advised to release patients who don’t require ongoing in-patient care, either sending them home or to extended care facilities. The Ministry is maintaining close communication with all hospitals nationwide, guiding them to be prepared to transition into emergency procedures if required.
Health Ministry resilience centers
Due to the security events, the Health Ministry is updating the phone numbers of the resilience centers and the health fund hotlines.
For residents around the country:
Emtional aid
ERAN – Emotional First Aid: *1201
The ERAN organization is enhancing its hotlines on the phone and internet to respond to anyone needing emotional support and assistance. ERAN website https://www.eran.org.il/ can be a resource for chat, WhatsApp, forum, email, and messages for those in emotional need.
NATAL – the Israel Trauma and Resiliency Center: 1-800-363-363
The line provides psychological support for anyone feeling pressure, anxiety, and in need of emotional assistance due to the situation.
Resilience centers in the south:
Ashkelon – *2452, Hapardes Street 18
Ashkelon Coast Regional Council – 08-6775598
Eshkol – 08-9965264
Sderot – 08-6611140 / 08-6611150, Herzl Street 68
Sha’ar Hanegev – 077-9802755
Sdot Negev – 076-5322042/3/4
AMN – Western Negev – 055-3063853
Smilu Street 10, Netivot
Bedouin Resilience Center – 0722212788
Resilience centers in Judea and Samaria:
Gush Etzion – 058-3989550/02-9939378, Boaz Street 1, Efrat
Binyamin – 02-5848600
Binyamin Gate in the Gvanim center
Samaria – 055-2779285/09-79403 Rehavam Ze’evi Street, Karnei Shomron mall
Judea – 02-9969560/055-9534177
Kiryat Arba municipality
Health maintenance organization hotlines:
Clalit 03-7472010
Maccabi *3555
Leumit 1700507507
*507
Meuhedet *3833
A psychological support and assistance hotline for Clalit has been opened at 03-7472010.
Please note: The resilience centers in the north are preparing to open; the ministry will update contact methods.
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National Insurance Institute:
The National Insurance Institute announced that it approves assistance for anxiety victims provided by psychologists and social workers specializing in trauma treatment.
The treatments, also available via online sessions (Zoom), aim to allow people to stay in safe spaces or nearby due to the sensitive security situation.
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The “One Soul” support center of the Rehabilitation Department in the Defense Ministry is operating at an enhanced level.
The Rehabilitation Department in the Defense Ministry invites IDF disabled veterans and their families, who are dealing with post-trauma, and discharged soldiers who feel emotional distress due to the security events, to contact the psychological support and assistance line “One Soul” at *8944. Professionals operate the support line for you, around the clock, 24 hours a day, 7 days a week.
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The Education Ministry
The Education Ministry is opening a dedicated situation room and establishing an emotional support hotline for students, parents, and educational personnel at 12:00 on Saturday. Additionally, the ministry is setting up an emotional support hotline staffed by professional psychologists and counselors who will be available to students, parents, and educational staff.
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Television services:
Due to the security situation: Yes television company announced it offers a variety of channels to its customers.
The channels will automatically be available to customers without the need to contact customer service and can be viewed anywhere, also via the +yes app for mobile and tablet.
Due to the security situation and to alleviate the need to stay indoors, the company offers that all channels will be opened in the coming hours automatically for customers without the need to contact customer service and can be viewed anywhere, also via the +yes app for mobile and tablet.
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